






- Contract term available for 1 year or 2 years.
- Prices include VAT
- All plans also require a one-time installation fee of $22,800



FAQs
1. What is conneX?
ConneX is GTT’s first shared-bandwidth and voice solution delivered end-to-end on fibre-optic cable. We’ve designed a solution that suits your business needs, building in premium support and after-care service to help you get the most out of your plan. In particular, we offer you the reliability and assurance you need to run your business effectively.
2. How do I sign up for this service?
Simply fill out the online request form here and a representative expert will contact you to complete your application within 48 hours.
3. What plans are available?
There are three options to choose from: conneX 200, conneX 400 and conneX 600. These packages cost G$18,999, $25,999 and G$37,999 respectively. All prices are VAT inclusive.
4. What is the installation cost and how do I pay it?
The installation cost for conneX is G$22,800 (VAT inclusive). This will be added to your first month’s bill once the service is activated.
5. How does it work/what is needed to enable connectivity?
conneX is powered by three (3) components, which GTT will provide. A tap box (external use), an ONT and a battery back-up (internal use). In addition, each modem can accommodate a maximum of one (1) landline.
6. Will I need a router to enable Wi-Fi with conneX?
Yes, you will need a wireless router to enable Wi-Fi. conneX is provided with a wired ONT. Therefore, you are required to independently install an internal Wi-Fi Router.
7. Will my speeds fluctuate?
Yes, your speeds may vary from time to time. However, this service provides a more stable internet connection than DSL since it is fibre-based, unlike DSL which is copper-based.
8. Will this solution be installed by GTT?
This service can ONLY be installed by a certified trained GTT Technician.
9. How will I be billed?
conneX is supported by our robust online billing portal. MyAccount is GTT’s online portal that allows you to manage all your GTT accounts easily and securely. You get 24/7 access to your account where you can view and pay all of your bills. Get registered today for FREE at myaccount.gtt.co.gy
10. Where can I pay my bills?
There are many ways to pay your bills.
- Visit A GTT Business Office or Retail Store
- Use your mobile phone with Mobile Money
- Pay at an mmg+ Agent
The (mmg+) app is an easy and convenient way to pay your bill. Registering is simple! Please visit mmg.co.gy/register
To find an Agent near you, please visit mmg.co.gy/agents
11. Is conneX available in my area?
GEORGETOWN
- Albertown
- Bel Air Gardens
- Bel Air Spings
- Belvoir Court
- Campbellville
- Century Palm Gardens
- Durban Backlands
- Kingston
- Kitty
- La Penitence
- Lamaha Gardens
- Lodge Housing Scheme
- Meadowbrook Gardens
- New Haven
- North Cummingsburg
- Prashad Nagar
- Queenstown
- South Cummingsburg
- Subryanville
- Thomas Lands
- Tucville
EAST BANK DEMERARA
- Continental Park
- D' Aguiar's Park
- Eccles
- Farm
- Herstelling
- Little Diamond
- New Providence
- Peter's Hall
- Providence
- Republic Park
EAST COAST DEMERARA
- Atlantic Gardens
- Enterprise
- Felicity
- Goedverwagting
- Good Hope
- Happy Acres
- Le Ressouvenir
- Mon Repos
- Ogle
WEST BANK DEMERARA
- La Grange
- Nismes
COMING SOON
- Bagotville
- Better Hope
- Cummings Lodge
- La Retraite
- Montrose
- Plaisance
- Toevlugt
- Vryheid's Lust
12. How do I get help and support when I need it?
For inquiries or to report a fault, GTT guarantees a resolution in 3 business days when following either of these options:
- Online Live Chat via GTT website
- Online Report an Issue at gtt.co.gy/webform/report-issue
- Dial 0FAS (0327) for the Call Centre
- Email business@gtt.co.gy