Device Support & Setup

Modem Installation

Save time with easy, do-it-yourself installation with the self-install easy-to–follow instructions on how to connect your GTT internet modem to activate your account.

The process should take less than 10 minutes.

You can only connect to the internet after your service has been activated. This may take 7 days after you pay for the service.

Use these tips to maximize your Internet Speed
Simple things you can do to enjoy maximum speeds
  • Install a filter on your phone(s.)  You can pick up free filters at any GTT business office.
  • Reboot your modem by unplugging it for 30 seconds.
  • Reset your wireless router.  Periodically unplugging your wireless router for 30 seconds will clear its cache.
  • Limit the number of connected devices.  More connected devices means slower speeds.