What is GTT Fibre+ Voice?
Fibre+ Voice is a high-speed internet and telephone service delivered over a 100% Fibre optic network. With this service, our customers will enjoy faster internet speeds, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.
The Fibre+ Voice plans provide customers with a Fibre internet and voice solution in one affordable package. New and existing Fibre customers can access to this voice and data solution.Registration requirements:To register for GTT Fibre+ Voice service the following is required:
- You must be located within an area that supports GTT Fibre high-speed internet service
- Valid proof of identification (e.g. National ID card, Driver’s license or Passport)
- Valid Email address
What plans will be available for GTT Fibre+ Voice?GTT Fibre+ Voice comes with three optional speeds:
Plan Name Monthly Charge Download Speed Upload Speed Free Monthly Minutes GTT Fibre 100+ $10,999 Up to 100 Mbps Up to 15 Mbps 3000 GTT Fibre 200+ $12,999 Up to 200 Mbps Up to 20 Mbps 5000 GTT Fibre 300+ $14,999 Up to 300 Mbps Up to 25 Mbps 10000
What are the benefits of GTT Fibre+ Voice?
- More free minutes (up to 10000 free minutes available)
- Increased flexibility with bundled packages
- Great savings with lower cost per call – up to 68% in savings each month.
- Crystal clear call quality
- Three free calling features included in every plan:
- Call waiting
- Caller’s ID
- 3-Way Calling
- Keep your existing home phone number when you upgrade to any GTT Fibre+ Voice Plan
How will GTT Fibre+ Voice add value to my daily activities?
GTT Fibre+ Voice gives you the best of both worlds with an internet and voice bundle. Get crystal clear calls, more complimentary minutes, and reduced costs per call.
How do I know I’m eligible for GTT Fibre+ Voice?
All existing GTT Fibre residential customers can upgrade to the GTT Fibre+ voice plans. Our Sales team will be in contact to provide the details.
DSL or Landline customers can visit https://gtt.co.gy/fibre#current-service-areas and check “Current service Areas” to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.
Are the free bundled minutes valid for cell and/or international calls??
Free monthly minutes are only valid for calls to GTT landlines and existing Fibre numbers.
What are the free calling features available with GTT Fibre+ Plans?There are three (3) free calling features included in every plan:
- Call waiting
- Caller’s ID
- 3-Way Calling
What is the upfront installation cost?
There is no installation fee. Service is billed monthly and is based on the plan selected.
How can I move from DSL to GTT Fibre+ Voice?
DSL or Landline customers can visit https://gtt.gy/gttfibre and check “Current service Areas” to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.
Is there a contract?
No there is no contract for the Fibre+ voice add-on. Customers can opt in or opt-out free of charge.
Will GTT Fibre+ Voice be available countrywide?
GTT Fibre+ Voice service will be available in all Fibre areas.
If I am migrating from DSL landline to GTT Fibre+ voice, can I keep my landline number?
Yes, you will be able to retain your current landline number.
Does GTT provide a landline instrument with the GTT Fibre+ Voice service?
GTT will provide landlines phones customers who currently do not have an existing landline.
Also to Customers with landline phones that’s damaged.
Can I have more than one (1) phone line?
Each GTT Fibre modem can accommodate a maximum of two (2) landlines.
What are the existing calling rates for outbound calls from my GTT Fibre+ Voice number?
GTT Fibre+ service comes with 500 to 5000 complimentary minutes to GTT Fibre and Landline services after which the customer will incur standard calling rates below:
Landline Rates Fibre Rates Fibre+ voice rates Off-Peak On-Peak Off-Peak On-Peak Landline $0.88 $14.00 $0.40 Intra-Exchange $0.80 $0.40 Inter-Exchange - Zone A $3.30 $2.20 Inter-Exchange - Zone B $4.40 $3.30 Inter-Exchange - Zone C $5.50 $4.40 Fibre (SIP) Line $7.00 $2.50 $0.40 Mobile $12.00 $18.00 $12.00 ILD SAME RATES
How will I get a bill?
Your bills are available in three locations:
How to get support for Fibre+ Voice?Live Chat: gtt.gy/livechatWhatsApp Number: 592-640- CHAT (2428)Customer Experience Email:email@example.comCall Centre on 0488